Privacy Policy
Introduction
This policy explains what Cobalt collects when you use this website or contact us, and what we do with it. We keep your records private and share them only as the law allows.
What this website collects
If you send a message through the contact form, we receive your name, email address, phone number, preferred contact method and time, and the message you write. Please don't put medical details in a message. For anything urgent, call us. This website has no analytics, advertising pixel, session recording or embedded scheduler.
How we use it
We use what you send to reply to you, to find a first session that fits your week, and to check your benefits if you ask us to. We don't use it for marketing.
Who we share it with
We don't sell your information. We share it only with the people who help us run the practice, such as our email and phone providers, who agree to keep it private, and when the law requires it.
Your clinical record
If you become a client, your clinician keeps a record of your care in the practice's own client portal, not on this website. Your clinician explains what the record holds, who can see it, and the few limits to privacy in your first session.
Your choices
You can ask us to correct or delete a message you sent through this website, and to stop contacting you. Contact us using the details on the contact page.
Changes to this policy
We may update this policy from time to time. The date of the latest change will be on this page.